Protection against damages to your car due to accidents, fire, theft, vandalism, or natural calamities. 

Covers legal liabilities for bodily injuries or property damage caused to third parties in an accident involving your car 

Compensation for injuries or death to the owner/driver of the insured car. 

Assistance for breakdowns, towing, flat tire, battery jumpstart, and other emergency services. 

Full reimbursement of repair/replacement costs without considering depreciation. 

Full reimbursement of repair/replacement costs without considering depreciation. 

Assistance for breakdowns, towing, flat tire, battery jumpstart, and other emergency services. 

In commercial vehicle insurance, the IMT cover includes protection for various aspects such as glass, headlights, tail lights, bumper, and seat paint. 

The brand, model, and variant of the commemrical vehicles play a significant role in premium calculation. Expensive or high-end trucks may attract higher premiums. 

The location where the commercial Vehicles is registered (RTO number or state) affects the premium. Metropolitan cities or certain states may have higher premiums due to increased risks. 

Since this policy is designed for Truck , the age of the vehicle is a crucial factor in premium calculation. 

The IDV represents the commerical vehicle current market value and is a major factor in premium calculation. Higher IDV results in a higher premium. 

The Gross Vehicle Weight Rating (GVWR) is the maximum safe weight of your vehicle, including its curb weight, passengers, fuel, accessories, cargo, and trailer tongue weight. 

The type of fuel used in the new affects the premium. The diesel-powered vehicles potentially having different premium rates compared CNG vehicles 

Vehicle used for personal purposes or business purposes may have different premium rates. 

A history of past claims may affect the premium amount. 

The choice of add-ons, like zero depreciation cover e.t.c will impact the total premium cost. 

Opting for a higher voluntary deductible amount can reduce the premium. 

Notify your insurance company about the accident and damages as soon as possible. Provide all necessary details, such as the policy number, date and time of the incident, location, and a brief description of the accident. 

If there is significant damage or third-party involvement, file a First Information Report (FIR) at the nearest police station. This is especially important for theft or major accidents. 

The insurance company will appoint a surveyor to assess the extent of damage to your vehicle. Cooperate with the surveyor and provide all relevant documents and evidence related to the accident. 

Submit the duly filled claim form along with the required documents, such as a copy of the vehicle’s registration certificate (RC), a valid driving license, the FIR (if applicable), and any other documents requested by the insurer. 

After the assessment, the insurer may arrange for an inspection of the damaged vehicle or direct you to an authorized garage for repairs. Some insurers may offer cashless facilities at network garages. 

Once the repairs are completed, submit the bills and invoices to the insurance company for reimbursement or settlement as per the policy terms. 

The claim amount will depend on the extent of damage and the terms of your insurance policy, including the deductible and policy coverage. 

Pay the applicable excess or deductible amount as per the policy terms. The insurer will cover the remaining claim amount. 

Keep copies of all documents related to the claim, including the settlement letter and payment receipt, for future reference. 

Immediately report the theft to the nearest police station and obtain a First Information Report (FIR) or a Non-Cognizable Report (NCR) as required by the insurer. 

Contact your insurance company’s customer support or claims helpline as soon as possible and provide them with all the necessary details about the theft incident. 

The insurance company will request specific documents, such as the FIR/NCR copy, original policy documents, vehicle registration certificate (RC), claim form, and any other documents as required. 

The insurer may conduct an investigation to verify the theft incident. Cooperate fully and provide any additional information or documents they may require. 

An authorized surveyor appointed by the insurance company will assess the loss and damages to determine the claim amount 

In case the stolen vehicle is not recovered, transfer the ownership of the vehicle to the insurance company as per their requirements. 

Once the surveyor’s report is received, and all necessary documentation is in place, the insurance company will process the claim settlement. 

f the claim is accepted, the insurance company will provide the claim payout amount as per the terms and conditions of the policy. 

Insurance may not cover losses that result as a consequence of a covered event, such as financial losses due to missed business opportunities. 

Accidents caused while driving under the influence of alcohol or drugs may be excluded from coverage. 

If an accident occurs while someone other than the authorized driver is driving the insured Two Wheeler , it may not be covered. 

Damages occurring during racing, rallies, or adventure sports are typically excluded. 

Any damages caused intentionally by the insured or any other person will be excluded from coverage under the Goods vehiclerying Vehicle Insurance policy. 

Regular wear and tear of the vehicle or mechanical breakdowns are not covered. 

Accidents caused while using the Two Wheeler for illegal purposes may be excluded. 

Damages due to war, war-like situations, or acts of terrorism are generally excluded. 

Any damages caused by nuclear activity are not covered. 

If the policy is expired or lapsed at the time of the incident, there will be no coverage. 

A copy of the FIR lodged with the police station reporting the theft of the vehicle. 

Valid Know Your Customer (KYC) documents of the insured, such as Aadhar card, Passport, Voter ID, etc., for identification purposes. 

A copy of the insured’s Permanent Account Number (PAN) card to verify tax-related information. 

If applicable, a copy of the insured’s Goods and Services Tax (GST) certificate. 

A duly filled and signed claim form providing details of the accident, the extent of damages, and injuries (if any). 

If applicable, a copy of the insured’s Goods and Services Tax (GST) certificate. 

The original insurance policy document showing the coverage details. 

A copy of the vehicle’s RC to establish ownership and vehicle details. 

A valid driving license of the insured to verify the authority to drive the vehicle. 

Legal authorization for vehicle operation within defined limits. 

f applicable, documents related to any previous insurance claims or policies. 

If the vehicle is not recovered, a No Trace Report from the police stating that the stolen vehicle could not be located. 

In case of a financed vehicle, a No Objection Certificate (NOC) from the financing institution. 

If the claim is paid to the policyholder, the insured needs to provide a letter of subrogation allowing the insurance company to take legal action against the guilty party. 

Certification of vehicle’s compliance with safety standards. 

A duly filled and signed claim form providing details of the accident, the extent of damages, and injuries (if any). 

Valid Know Your Customer (KYC) documents of the insured, such as Aadhar card, Passport, Voter ID, etc., for identification purposes. 

A copy of the insured’s Permanent Account Number (PAN) card to verify tax-related information. 

If applicable, a copy of the insured’s Goods and Services Tax (GST) certificate. 

A copy of the valid and active insurance policy for the vehicle. 

A copy of the First Information Report (FIR) or Non-Cognizable Report (NCR) filed with the police in case of an accident. 

A copy of the valid driving license of the driver involved in the accident. 

A copy of the vehicle’s RC, which includes details such as the registration number, engine number, chassis number, etc. 

An estimate of the repair costs from an authorized garage or workshop. 

Clear photographs of the accident scene, damages to the vehicle, and the location. 

Statements from any witnesses present at the time of the accident (if available). 

Medical documents, bills, and reports in case of injuries to the insured or any third party 

In case of a serious accident, a police investigation report may be required. 

Legal authorization for vehicle operation within defined limits. 

Certification of vehicle’s compliance with safety standards. 

It refers to an on-the-spot assessment conducted by a surveyor to evaluate the extent of damage 

Contact your agent or broker first, as they will guide you through the claims process and assist in reporting the claim. 

Contact the insurance company’s claims department directly to report the claim and follow their instructions for a smooth claims settlement. 

If you have taken from onestepcloudsolutions.in, please use the following contact details to register your claim.