One Step Cloud Solutions

Own Damage Coverage

Protection against damages to your car due to accidents, fire, theft, vandalism, or natural calamities.

Third-Party Liability Coverage

Covers legal liabilities for bodily injuries or property damage caused to third parties in an accident involving your car.

Personal Accident Cover

Compensation for injuries or death to the owner/driver of the insured car.

Passenger Cover

Coverage for passengers travelling in the insured car against bodily injuries or death.

Roadside Assistance

Assistance for breakdowns, towing, flat tire, battery jumpstart, and other emergency services.

Loss of Personal Belongings

Coverage for loss or damage to personal belongings kept in the insured car.

Engine Protection

Coverage for damages to the car’s engine and its components.

Zero Depreciation Cover

Full reimbursement of repair/replacement costs without considering depreciation.

Consumables Cover

Covers the cost of consumables like nuts, bolts, engine oil, etc., during repairs.

Key Replacement Cover

Compensation for the cost of replacing lost or damaged car keys.

No Claim Bonus (NCB) Protection

Allows retention of NCB even after making a claim.

Return to Invoice (RTI) Cover

Ensures reimbursement of the car’s invoice value in case of total loss or theft.

Additional Add-ons of OD Only - Private Car Insurance

Zero Depreciation Cover

Provides full reimbursement for repair/replacement costs without considering depreciation.

Return to Invoice (RTI) Cover

Ensures reimbursement of the car’s invoice value in case of total loss or theft.

Engine Protection

Covers damages to the car’s engine and its components.

Consumables Cover

Covers the cost of consumables like nuts, bolts, engine oil, etc., during repairs.

Key Replacement Cover

Compensation for the cost of replacing lost or damaged car keys.

No Claim Bonus (NCB) Protection

Allows retention of NCB even after making a claim.

Emergency Transport and Hotel Expenses

Reimbursement for alternative transport and hotel expenses in case of a breakdown far from home.

Roadside Assistance

Assistance for breakdowns, towing, flat tire, battery jumpstart, and other emergency services.

Loss of Personal Belongings

Coverage for loss or damage to personal belongings kept in the insured car.

Passenger Cover

Coverage for passengers travelling in the insured car against bodily injuries or death.

Daily Allowance Benefit

Compensation for the cost of daily commuting when the insured car is under repair.

Tyre Cover

Provides coverage for damage to car tyres due to accidental punctures, cuts, or bursts.

Rim Cover

Covers damages to the car’s rims/wheels caused by road hazards or accidents.

Rodent Cover

Protects against damages to the car’s wiring and other components caused by rodent infestations.

Factors Determining the Premium of Coverages of OD Only - Private Car Insurance

Car Make and Model

The brand, model, and variant of the car play a significant role in premium calculation. Expensive or high-end cars may attract higher premiums.

Car's Age

Since this policy is designed for brand-new cars, the age of the vehicle is a crucial factor in premium calculation. Newer cars usually have lower premiums.

Insured Declared Value (IDV)

The IDV represents the car’s current market value and is a major factor in premium calculation. Higher IDV results in a higher premium.

RTO Number / State

The location where the car is registered (RTO number or state) affects the premium. Metropolitan cities or certain states may have higher premiums due to increased risks.

Engine Capacity

The engine’s cubic capacity also influences the premium. Cars with higher engine capacity may have higher premiums.

Fuel Type (CNG / Diesel / Petrol / Electric)

The type of fuel used in the new car affects the premium, with CNG and diesel-powered cars potentially having different premium rates compared to petrol or electric cars.

Anti-Theft Devices

Installation of anti-theft devices like immobilizers and GPS trackers can lead to discounts on the premium.

Policy Add-ons

The choice of add-ons, like zero depreciation cover or engine protection, will impact the total premium cost.

NCB Transfer Benefit

The No Claim Bonus (NCB) from the previous policy can be transferred, providing a discount on the premium.

Voluntary Deductibles

Voluntary Deductibles Opting for a higher voluntary deductible amount can reduce the premium.

How to Settle OD Only - Private Car Insurance Policy Claims

-claim due to an accident -

Inform the Insurer

Notify your insurance company about the accident and damages as soon as possible. Provide all necessary details, such as the policy number, date and time of the incident, location, and a brief description of the accident.

File an FIR (If applicable)

If there is significant damage or third-party involvement, file a First Information Report (FIR) at the nearest police station. This is especially important for theft or major accidents.

Survey and Assessment

The insurance company will appoint a surveyor to assess the extent of damage to your vehicle. Cooperate with the surveyor and provide all relevant documents and evidence related to the accident.

Submit Required Documents

Submit the duly filled claim form along with the required documents, such as a copy of the vehicle’s registration certificate (RC), a valid driving license, the FIR (if applicable), and any other documents requested by the insurer.

Repairs and Inspection

After the assessment, the insurer may arrange for an inspection of the damaged vehicle or direct you to an authorized garage for repairs. Some insurers may offer cashless facilities at network garages.

Claim Settlement

Once the repairs are completed, submit the bills and invoices to the insurance company for reimbursement or settlement as per the policy terms.

Claim Amount

The claim amount will depend on the extent of damage and the terms of your insurance policy, including the deductible and policy coverage.

Excess Payment

Pay the applicable excess or deductible amount as per the policy terms. The insurer will cover the remaining claim amount.

Necessary Documentation

Keep copies of all documents related to the claim, including the settlement letter and payment receipt, for future reference.

How to Settle OD Only - Private Car Insurance Claims

-In case of theft of the vehicle -

File a Police Report

Immediately report the theft to the nearest police station and obtain a First Information Report (FIR) or a Non-Cognizable Report (NCR) as required by the insurer.

Inform the Insurance Company

Contact your insurance company’s customer support or claims helpline as soon as possible and provide them with all the necessary details about the theft incident.

Submit Required Documents

The insurance company will request specific documents, such as the FIR/NCR copy, original policy documents, vehicle registration certificate (RC), claim form, and any other documents as required.

Cooperate with Investigation

The insurer may conduct an investigation to verify the theft incident. Cooperate fully and provide any additional information or documents they may require.

Claim Survey

An authorized surveyor appointed by the insurance company will assess the loss and damages to determine the claim amount.

Transfer Vehicle Ownership

In case the stolen vehicle is not recovered, transfer the ownership of the vehicle to the insurance company as per their requirements.

Claim Settlement

Once the surveyor’s report is received, and all necessary documentation is in place, the insurance company will process the claim settlement.

Claim Payout

claim is accepted, the insurance company will provide the claim payout amount as per the terms and conditions of the policy.

Exclusions of OD Only - Private Car Insurance

Consequential Loss

Insurance may not cover losses that result as a consequence of a covered event, such as financial losses due to missed business opportunities.

Driving Under Influence

Accidents caused while driving under the influence of alcohol or drugs may be excluded from coverage.

Unauthorized Drivers

If an accident occurs while someone other than the authorized driver is driving the insured car, it may not be covered.

Racing or Adventure Activities

Damages occurring during racing, rallies, or adventure sports are typically excluded.

Intentional Damage

Any damages caused intentionally by the insured or any other person will be excluded from coverage under the Private Car Insurance policy.

Wear and Tear

Regular wear and tear of the vehicle or mechanical breakdowns are not covered.

Illegal Activities

Accidents caused while using the car for illegal purposes may be excluded.

Loss of Personal Belongings

Loss of personal belongings from the car may not be covered.

War or Terrorism

Damages due to war, war-like situations, or acts of terrorism are generally excluded.

Nuclear Damage

Any damages caused by nuclear activity are not covered.

Expired or Lapsed Policy

If the policy is expired or lapsed at the time of the incident, there will be no coverage.

Documents Required ffor Claim Settlement under OD Only - Private Car Insurance

- IN CASE OF THEFT CLAIM -

First Information Report (FIR)

A copy of the FIR lodged with the police station reporting the theft of the vehicle.

KYC Documents

Valid Know Your Customer (KYC) documents of the insured, such as Aadhar card, Passport, Voter ID, etc., for identification purposes.

Insured's PAN Card

Insured’s PAN Card: copy of the insured’s Permanent Account Number (PAN) card to verify tax-related information.

Insured's GST Certificate

If applicable, a copy of the insured’s Goods and Services Tax (GST) certificate.

Duly Filled Claim Form

A completed claim form provided by the insurance company, containing all necessary details about the incident.

Policy Document

The original insurance policy document showing the coverage details.

Vehicle Registration Certificate (RC)

A copy of the vehicle’s RC to establish ownership and vehicle details.

Driving License

A valid driving license of the insured to verify the authority to drive the vehicle.

Keys and Locks

All available sets of keys and locks of the stolen vehicle.

Previous Insurance Records

If applicable, documents related to any previous insurance claims or policies.

No Trace Report

If the vehicle is not recovered, a No Trace Report from the police stating that the stolen vehicle could not be located.

NOC from Financier

In the case of a financed vehicle, a No Objection Certificate (NOC) from the financing institution.

Letter of Subrogation

If the claim is paid to the policyholder, the insured needs to provide a letter of subrogation allowing the insurance company to take legal action against the guilty party.

Documents Required for Claim Settlement under OD Only - Private Car Insurance

- ACCIDENTAL CLAIM -

Accident Claim Form

A duly filled and signed claim form providing details of the accident, the extent of damages, and injuries (if any).

KYC Documents

Valid Know Your Customer (KYC) documents of the insured, such as Aadhar card, Passport, Voter ID, etc., for identification purposes.

Insured's PAN Card

A copy of the insured’s Permanent Account Number (PAN) card to verify tax-related information.

Insured's GST Certificate

If applicable, a copy of the insured’s Goods and Services Tax (GST) certificate.

Copy of the Insurance Policy

A copy of the valid and active insurance policy for the vehicle.

FIR/NCR Copy*(if applicable)

A copy of the First Information Report (FIR) or Non-Cognizable Report (NCR) filed with the police in case of an accident.

Driving License

A copy of the valid driving license of the driver involved in the accident.

Vehicle Registration Certificate (RC)

A copy of the vehicle’s RC, which includes details such as the registration number, engine number, chassis number, etc.

Estimate of Repairs

An estimate of the repair costs from an authorized garage or workshop.

Photographs(if available)

Clear photographs of the accident scene, damages to the vehicle, and the location.

Witness Statements

Statements from any witnesses present at the time of the accident (if available).

Medical Records (if applicable)

Medical documents, bills, and reports in case of injuries to the insured or any third party.

Police Investigation Report (if applicable)

In case of a serious accident, a police investigation report may be required.

Contact Information for Claim Settlement: related to OD Only - Private Car Insurance

If Policy Obtained through Agent/Broker

Claims are the reason we get a car insurance in the first place! Therefore, ensure the claim process of your desired car insurance is smooth and doesn’t take too long. When you’re in trouble, the last thing you want is, to spend all your time and energy in just filing a claim!

If Policy Obtained Directly from Insurance Company

Claim Settlements are basically getting your compensations done right. Claims being such an important part of a car insurance, check for your desired insurer’s claim settlement ratio so that you’re assured that no matter what, your claims will be settled!

Claim Contact Information for Policy from onestepcloudsolutions.in

If you have taken from onestepcloudsolutions.in, please use the following contact details to register your claim.

What is OD Only - Private Car Insurance?

OD Only – Private Car Insurance is a type of car insurance that provides coverage for damages to your own vehicle (Own Damage or OD) caused by accidents, theft, natural disasters, and other perils, but it does not include coverage for third-party liabilities.

Why do I need OD Only Insurance?

OD Only Insurance is essential to protect your car against various risks and potential financial losses, ensuring you have financial assistance for repairs or replacements in case of accidents or damages to your car.

What does OD Only Insurance cover?

OD Only Insurance covers damages to your own vehicle caused by accidents, fire, theft, natural disasters, vandalism, and other specified perils as mentioned in the policy.

Is OD Only Insurance mandatory?

No, OD Only Insurance is not mandatory by law, but it is highly recommended to ensure comprehensive protection for your car.

Can I add Third Party Insurance to OD Only Policy?

Yes, you can add Third Party Insurance as an add-on cover to your OD Only Policy to extend coverage for third-party liabilities.

Does OD Only Insurance cover injuries to the driver or passengers?

No, OD Only Insurance does not cover injuries to the driver or passengers. Personal Accident Cover can be purchased separately to provide coverage for injuries.

Can I get OD Only Insurance online?

Yes, many insurance companies offer the option to purchase OD Only Insurance online for a convenient and hassle-free experience.

Is depreciation covered under OD Only Insurance?

Depreciation is usually deducted while settling the claim amount under OD Only Insurance for the repair or replacement of damaged parts.

Can I transfer my OD Only Policy to a new car?

Yes, you can transfer your OD Only Policy to a new car by informing the insurance company and completing the necessary documentation.

How can I renew my OD Only Insurance policy?

You can easily renew your OD Only Insurance policy online through the insurer’s website or mobile app, or you can contact your insurance agent for assistance.

What does OD mean in car insurance?

OD stands for Own Damage in car insurance, which refers to the coverage provided for damages to your own vehicle caused by accidents, theft, fire, natural disasters, vandalism, and other specified perils.

Is OD insurance mandatory for a car?

No, OD insurance is not mandatory by law; however, it is highly recommended to ensure comprehensive coverage and financial protection for your vehicle.

Can I buy OD insurance without third-party insurance?

Yes, you can buy OD insurance without third-party insurance. OD Only – Private Car Insurance offers coverage for damages to your vehicle without including third-party liabilities.

Can I make OD insurance claims for minor damages?

Yes, you can make OD insurance claims for minor damages to your vehicle, such as scratches, dents, or broken parts, subject to the terms and conditions of your policy.

What factors affect the OD insurance premium?

The OD insurance premium is determined by various factors, including the make and model of the car, age of the vehicle, geographical location, previous claims history, and add-on covers selected.

Can I transfer my OD insurance policy to a new owner?

No, OD insurance is typically non-transferable. When a car is sold to a new owner, the insurance policy needs to be canceled, and the new owner should purchase a fresh insurance policy.

Does OD insurance cover engine damage?

Yes, OD insurance may cover engine damage if it is caused by an accident, fire, or any other specified perils as mentioned in the policy.

Is depreciation applicable to OD insurance claims?

Yes, depreciation is usually applicable to OD insurance claims for the repair or replacement of damaged parts, and the claim amount is adjusted accordingly.

Can I add additional riders to my OD insurance policy?

Yes, you can add additional riders or add-on covers to enhance the coverage of your OD insurance policy, such as Zero Depreciation Cover, Engine Protection, and Roadside Assistance.

Can I renew OD insurance online?

Yes, most insurance companies offer online renewal facilities for OD insurance, making it convenient for policyholders to renew their coverage without any hassle.

Which insurance is compulsory for a four-wheeler

Third-Party Liability Insurance is compulsory for all four-wheelers as per the Motor Vehicles Act. It covers liabilities for third-party injury or property damage caused by the insured vehicle.

What is Four Wheeler Insurance?

Four Wheeler Insurance provides financial protection to your vehicle against various risks, including accidents, theft, natural calamities, and third-party liabilities.

How can I buy Four Wheeler Insurance online?

You can purchase Four Wheeler Insurance online through various insurance providers’ websites or online marketplaces like Policybazaar.

Is it mandatory to have Third-Party Insurance for four-wheelers?

Yes, as per the Motor Vehicles Act, it is mandatory to have Third-Party Insurance for all four-wheelers to cover liabilities for bodily injury or property damage caused to third parties.

What factors determine the premium for Four Wheeler Insurance?

The premium is determined based on factors like the Insured Declared Value (IDV) of the vehicle, vehicle make and model, age of the car, type of fuel used, and geographical zone (RTO number/state).

Can I renew my Four Wheeler Insurance online?

Yes, you can easily renew your Four Wheeler Insurance online through the insurer’s website or other online platforms.

Which is the best Four Wheeler Insurance company in India?

The best Four Wheeler Insurance company can vary based on individual requirements. It is recommended to compare policies from different insurers to find the most suitable one.

What is Zero Depreciation or Nil Depreciation Cover?

Zero Depreciation Cover ensures full claim settlement without factoring in the depreciation of car parts during repairs. Depreciation or Nil Depreciation Cover?

What is Comprehensive Four Wheeler Insurance?

Comprehensive Four Wheeler Insurance provides coverage for both Own Damage (OD) and Third-Party Liabilities, offering more extensive protection.

How to check the status of my Four Wheeler Insurance?

You can check the status of your Four Wheeler Insurance policy online through the insurer’s website using your policy number or other required details.

Can I transfer my Four Wheeler Insurance to another vehicle?

Yes, you can transfer your Four Wheeler Insurance to another vehicle when you sell your existing car and buy a new one.

What are the different add-ons available for Four Wheeler Insurance?

Some common add-ons include Engine Protect, Tyre Cover, Roadside Assistance, Consumables Cover, etc., which offer additional protection.

What should I do in case of an accident?

In case of an accident, immediately inform the insurance company, file an FIR with the police, if necessary, and follow the claim process as per the insurer’s guidelines. Provide all required documents for claim settlement.

What are add-on coverages in Private Car Insurance?

Add-on coverages are optional enhancements that can be added to your car insurance policy for additional protection and benefits beyond the standard coverage.

What is Zero Depreciation cover, and how does it benefit me?

Zero Depreciation cover ensures that you receive the full claim amount for replacing parts of your car without considering depreciation. It is especially helpful for newer cars as it saves you from bearing depreciation costs during claims.

Does Engine Protection cover provide coverage for hydrostatic lock?

Yes, Engine Protection cover provides coverage for damages caused to the engine due to a hydrostatic lock, which occurs when the engine is damaged by ingesting water.

Is Roadside Assistance cover beneficial, and what does it include?

Roadside Assistance cover provides emergency services like towing, flat tire replacement, battery jumpstart, and more in case of breakdowns or accidents, making it highly beneficial in times of distress.

Can I get coverage for consumables like engine oil and coolant?

Yes, some car insurance add-ons provide coverage for consumables like engine oil and coolant, ensuring a comprehensive claim settlement.

What is the benefit of NCB Protection cover?

NCB Protection cover helps you retain your No Claim Bonus (NCB) even after making a claim. It ensures that your hard-earned NCB discount is not affected due to a single claim during the policy period.

Is Personal Belongings cover included in standard car insurance?

No, Personal Belongings cover is usually not included in standard car insurance. However, you can opt for this add-on to receive coverage for your personal belongings kept inside the insured car.

Does the Key Replacement cover provide coverage for lost car keys?

Yes, Key Replacement cover offers coverage for the cost of replacing lost or stolen car keys, including key fob and locksmith charges.

Can I avail of the Invoice Protection cover for my old car?

Invoice Protection cover is typically available for new cars up to a certain age (usually up to 2 or 3 years). However, check with your insurance provider for any specific eligibility criteria.

Does the Consumable Expenses cover include coverage for airbags and other safety equipment?

No, Consumable Expenses cover is primarily for consumables like nuts, bolts, washers, and similar items. It does not cover expensive safety equipment like airbags.

Can I purchase add-on covers during the policy term or only at the time of policy purchase?

You can usually purchase add-on covers both at the time of policy purchase and during the policy term, provided your car insurance policy is active.

Are the add-on coverages available for third-party car insurance policies?

No, add-on coverages are typically available only for comprehensive car insurance policies, as third-party policies offer limited coverage as mandated by law.

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